Dfs Sofas- Liverpool, Speke

Name:
Dfs Sofas- Liverpool
Address:
New Mersey Retail Park, Speke Road
Postcode/City:
L24 8QB Speke
County:
Merseyside
Phone:
0151 7285820
Fax:
0151 4270779
Website:
E-mail:
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Website

Description

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Keywords:

Furniture, Fabric Sofas, Dfs Furniture, Furnishing Supplies

Products

sofa, bed, Leather sofas, Fabric sofas, Corner sofas, Sofa beds, Recliner sofas, Chairs, Mattresses, Rugs, Dining furniture

Services

furniture manufacturing

Brands

Country Living, Capsule, French Connection, G Plan

Available payment methods

  • Maestro
  • MasterCard
  • Visa

The company Dfs Sofas- Liverpool is listed in the following categories:

Reviews

1 Stars

1421330455000

I bought my new sofa over the phone. When buying the salesperson asked if I wanted to purchase easy glide disks for the feet of my sofa. She used the example that I would be able to simple glide the sofa across carpet, Lino or wooden floor to hoover/clean underneath. I payed 30 pounds for them. I was given a phone call the day before the sofa was due and given a time slot. If that wasn't suitable for me it was just tough luck. I payed a fee of 55 pounds for somebody to deliver and install my sofa. 2 days later I got new lino fitted. When I went to move my sofa straight away it ripped a huge hole in the new Lino. I phoned dfs and they send a service manager to reveiw the situation. He informed me the feet had been put on backwards and I hadn't been given my easy glide disks even though I had payed for them! So I payed 55 pound for somebody to install my sofa incorrectly and 30 pounds for disks I never received. The man did not apologise and his view of the situation was "things happen, it was a simple mistake!" I don't understand how somebody who's job it it to install a sofa can not do it properly! He asked me to send the invoice from when I got the new flooring because it was so new. Then dfs would sort getting a new floor put down, as they claim responsibility. After a lot of messin around because the girls in store couldn't see the images I sent them from my phone, I am still waiting to hear back from them! Customer services and the service manager and the men who fitted the sofa, have all given me a bag experience. The inconvenience is unbelievable! I will never ever putting myself through the stress of dealing with dfs again!

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